Animal Friends Reviews
(Rated by 4 users)
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Are you looking for ways to save money when shopping at Animal Friends. Our Animal Friends coupon codes can help you do just that! Over 4 customers have already used our coupons to save an average of $64 with Animal Friends discount codes. There are currently 6 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.0
- Shipping & Delivery4.5
- Good Value5.0
- Return Policy4.0
Recent Customer Reviews (4)
Victor Thygesen
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Soren L'Angelier
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Zane Hoffman
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Jeanne Caulder
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Animal Friends Pros & Cons
Pros
1
Wide range of pet insurance policies: Offers Accident Only, Time Limited, Max Benefit, and Lifetime plans catering to different needs and budgets. Lifetime policies can cover vet fees up to £18,000 on premium tiers.
2
Strong reputation: Multi-award winning insurer with over one million pets covered in the UK. Recognized for ethical pricing and direct charity support.
3
Good customer service: High Trustpilot rating (4.5/5 from 43,000+ reviews), fast claims payouts often within the same week, and responsive to negative reviews (99% response rate).
4
Flexible excess options: Standard excess starts at £75 per condition per year with optional higher excesses for lower premiums; co-payments apply for older pets but provide coverage options across ages.
5
Free 24/7 online vet access: Adds value by providing immediate advice without extra cost.
6
Suitable for multispecies households or owners seeking comprehensive care including routine and chronic conditions.
CONS
1
Age-related costs increase: Insurance premiums rise significantly as pets get older; co-payments increase notably after age 7 which may affect affordability for senior pets.
2
Some users may find breed-specific or age-related restrictions challenging when insuring rescue or older animals like rehomed dogs aged 9+ years old.
Animal Friends Features and Benefits
Features
Wide range of pet insurance policies
Offers Accident Only, Time Limited, Max Benefit, and Lifetime plans catering to different needs and budgets. Lifetime policies can cover vet fees up to £18,000 on premium tiers.
Strong reputation
Multi-award winning insurer with over one million pets covered in the UK. Recognized for ethical pricing and direct charity support.
Good customer service
High Trustpilot rating (4.5/5 from 43,000+ reviews), fast claims payouts often within the same week, and responsive to negative reviews (99% response rate).
Flexible excess options
Standard excess starts at £75 per condition per year with optional higher excesses for lower premiums; co-payments apply for older pets but provide coverage options across ages. Choose from £69, £99, £159, £199, or £249.
Free 24/7 online vet access
Adds value by providing immediate advice without extra cost. Free 24/7 vet video consultations through the Joii Pet Care app included with many policies, helping reduce unnecessary vet visits.
Suitable for multispecies households
Provides comprehensive care including routine and chronic conditions.
High vet fee cover
Up to £18,000 per year on top-tier plans.
Liability cover
Up to £2 million if your dog injures someone or damages property.
Missing pet coverage
Coverage for advertising and reward if your dog goes missing (£200).
Holiday cancellation cover
Due to urgent medical care (£1,000).
Hospitalization compensation
Compensation if you cannot look after your dog due to hospitalization (£750).
Urgent medical care abroad
Covered up to certain limits.
Puppy insurance
Available from four weeks old with extra support such as unlimited 24/7 video calls with qualified vets and tailored advice.
Support for animal welfare
A portion of profits is donated to animal charities, reflecting the company’s commitment to animal welfare.
Flexible payment options
Monthly payment options available for easier financial management.
Fast digital claims process
Fast digital claims process with a direct vet payment option enhances convenience.
Additional coverage features
Some plans include dental accident and illness cover as well as complementary therapies for more comprehensive care.
Customer rewards and discounts
Exclusive partner discounts through 'The Treat Tin' program accessible via customer accounts.